Laptop Returns
I finally got my laptop back from Nick.
He took a look at it and couldn't find anything wrong with the software or the drivers. During his trial with it, he found that the BIOS was horrendously outdated so he updated it for me.
The sound still doesn't work, so I'm going to crack the thing open and see if I can see anything wrong with the board. If the board is bad, I'll have to replace it. Stupid.